At Anime Everything, we strive to provide you with the best shopping experience and customer service. However, we understand that sometimes, you may need to cancel an order. Please read our cancellation policy below to understand the conditions and procedures for order cancellations.

Cancellation Requests

Within 24 Hours of Purchase

• If you need to cancel your order, please contact us within 24 hours of the initial purchase.
• Orders cancelled within this time frame will be cancelled immediately.
• A full refund will be issued to the original payment method used for the purchase.

After 24 Hours of Purchase

• If we receive a cancellation request after 24 hours, we may not be able to accommodate it as the order processing will have already begun.
• Typically, products are printed within 1-2 days after the order is placed.
• Once the product has been printed, we cannot approve the cancellation request.

Exceptions

• If an order has been processed, printed, and shipped, it will follow the normal lifecycle process, and the standard return and refund policies will apply.
• We recommend checking your order details carefully before completing your purchase to avoid any inconvenience.

How to Request a Cancellation

• To request a cancellation, please contact our customer service team through our contact page or email us at [email protected].
• Provide your order number and reason for cancellation in your request.

Refund Process

• Approved cancellation requests will be processed within 7-10 business days.
• The refund will be issued to the original payment method used during the purchase.
• Depending on your payment provider, it may take additional time for the refund to appear in your account.

Thank you for understanding and for choosing Anime Everything. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.

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Anime Everything Team