Welcome to Anime Everything! We are committed to providing a smooth and reliable shopping experience. Here’s everything you need to know about our shipping and exchange policies:

Shipping Policy:

Shipping Across India:

• We proudly offer shipping across India.
• Shipping fees and delivery times are clearly specified during the checkout process.
• Orders are typically processed within 1-2 business days.

Estimated Delivery Time:

• On average, it takes 7-10 days to deliver your order.
• Delivery times may vary based on your location and other factors.

Tracking Your Order:

• Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery.

Delays and Unforeseen Circumstances:

• While we strive to deliver your products within the estimated timeframes, delays may occur due to unforeseen circumstances such as weather conditions, logistical challenges, or other disruptions.
• In the event of a delay, we will do our best to keep you informed and updated on the status of your order.

Customer Support:

• If you have any questions or concerns about your order, please do not hesitate to contact our customer support team at [email protected]. We are here to help and ensure a smooth delivery experience.

Exchange Policy:

Eligibility for Exchange:

• We accept exchanges within 10 days of delivery.
• Items must be in their original condition, unworn, and unwashed, with all tags attached.

Non-Exchangeable Items:

• Customized items and sale items are not eligible for exchange unless they are defective or damaged.

Exchange Process:

1. Request an Exchange:

• Contact our customer support team at [email protected] within 10 days of receiving your order to request an exchange.
• Provide your order number and details of the item you wish to exchange.

1. Ship the Item:

• Once your exchange request is approved, you will receive instructions on how to ship the item back to us.
• You are responsible for the shipping costs associated with returning the item.

1. Receive Your New Item:

• After we receive and inspect the returned item, we will process your exchange.
• You will receive a confirmation email once your new item is shipped.

Defective or Damaged Items:

• If you receive a defective or damaged item, please contact our customer support team immediately at [email protected].
• Provide your order number and a description of the issue, along with photos if possible.
• We will arrange for a replacement or refund as soon as possible.

Customer Satisfaction:

• Your satisfaction is our top priority. If you have any issues with your order, please reach out to our customer support team at [email protected], and we will do our best to resolve the matter promptly.

Thank you for choosing Anime Everything! We appreciate your support and hope you enjoy our products as much as we enjoy bringing them to you.

Happy shopping!